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0→1 architect

From a blank repo to real impact.

Co-Founder & CTO of VideFace — a video-assisted customer-service platform designed and built from zero. Lead technical architect of a system that serves dozens of active client companies across the US, Europe, and Latin America.

Timeline

Beginnings to now

Origin

The starting point was not a codebase with a team around it. It was a product thesis: let one remote agent serve many physical rental locations through kiosks, lockers, and integrated hardware — without collapsing under flaky networks or mixed devices.

The early architectural calls still define the system — multi-tenant from day one, hardware-reliability-first, real-time video as a core path rather than a bolt-on. Those decisions are why the platform scaled from one tenant to dozens without a rewrite.

Scale

The platform runs in production across the US, Europe, and Latin America — processing customer interactions through kiosks, smart lockers, and remote agent video calls, integrated with major industry software. Enterprise integrations and compliance evaluation (SOC 2 / ISO 27001) are part of the roadmap.

Lead technical architect of the system — accountable for direction under real business pressure, with a team shipping the work. Not every line of code; ownership of the architecture that holds it together.

  • Reach

    Dozens

    Active clients · US, Europe, Latin America

  • Role

    CTO

    Co-Founder · lead technical architect

  • Arc

    0→1

    Concept to production SaaS

Go deeper

For the architecture narrative — challenge, approach, solution, and reflection — see the full case study.